A3.0 Health Challenge 2014: What happens when the patient is in charge?


Objective: establish a forum for a new approach to marrying innovative stakeholders into a Health Innovation Hub that can create sustainable new ways in delivering healthcare.

In 2014 Australia 3.0 Health is moving on from traditional approaches and invites participants to actively take part in a bold new venture. We call those stakeholders that have realized that the only way forward is to collaborate and partner on the development of new ways to deliver patient centered care. That is care where the patient understands that they can be engaged in the management of their condition and development of a care plan that works for them and their family and carer. This year Australia 3.0 is:

Not a talkfest that re-aligns the deckchairs so that we all feel our observations of the healthcare system are aligned:

  • We know about the ageing population
  • We know about cost growth over GDP growth
  • We know that the system is transaction based
  • We know about the complexity of structure and management
  • We know about the cost and failures of IT
  • We know about the growth of chronic disease

Not a forum that believes other healthcare systems have to show us the way forward

  • The US is not the leader in the field
  • Australia is in the ascendency as conference speakers
  • The rest of the world recognize our healthcare innovators

Not a place simply for the IT industry to show new ways of administering the current system

  • It is no longer about mechanizing the process
  • Technology is there to sustain new ways of delivering healthcare
  • No one knows who designed the system we have or why it is this shape

It’s the birth of a new way of realizing and proving innovation in healthcare

  • This is not an industry that is slow to innovate-just look at the last 50years of healthcare developments
  • The IT industry just isn’t aligned to work with and sustain changes
  • Who leads innovation? The provider/The supplier/The Patient, advocacy groups?

The Context

The tsunami of technology that is supporting the new social engagement is impacting everyone’s life, but in healthcare to be effective it must meet many more ‘Value Propositions’ for a variety of stakeholders in the continuum of care; and therefore it needs only the best thinkers to recognize that at a systems level we have already solved many of the problems in other industries. Technology is not the problem, it’s the grinding way that we expect stakeholders to want to work together and then wonder why we are disappointed. Australia has a great capability in innovation and creative adoption of new ways to solve problems; we have a great research knowledge base and recognition worldwide. What we don’t have is a way to experience and prove in the home market that this combination of capability can meet the multiple stakeholders and their relevant value propositions.


Over two days in Melbourne 28-29 August as part of the iAwards participants will congregate at MCEC.

  • In the morning on Day 1 we will stimulate a ‘Barrier Staging’ discussion about how other industries have learnt ‘What Works’ in getting a wicked problem solved and define ways to remove the barriers. Let’s develop the ingredients of a new approach.
  • In the afternoon of Day 1 we will break into groups and thrash out the individual components and bring them back together to see how we would utilize the ‘Bright Ideas’.
  • Day 2 we will finalise the potential models for the Health Innovation Hub and share the outcomes in the A3.0 Wrap Up session with all other streams.


If we have been successful in identifying a new approach to execute the innovative capability in Australia to build new ways of delivering healthcare with stakeholder engagement then we should look to identify partners and how to engage them. This is about reaching a new way to execute so that we maximize talent and commercial opportunity that stakeholders feel compelled to engage in as it will be a safe environment to prove in clinical terms what works and what doesn’t. Sharing a common interest to explore the potential of what a new entity would look and operate like the outcome will scope the initial development of Australian Health Innovation Hub.


Australia 3.0 will bring together prominent leaders and advocates engaged in the healthcare industry and these are some of those who’ve been involved over the last few months.

Open invitation

In addition we need innovators, visionary and leading thinkers from other industries that have scaled problems that fit the definition of ‘Wicked’. Seeking those who have engaged in the health sector and those whose approach cuts directly to the source of the problem. Leaders in Australia’s health system are invited to participate including: Clinicians and practitioners; Health insurance providers; Government agencies; Hospital executives; Heath technology leaders; Health in the Home ; Wellbeing advocates; Community associations; Patient advocate networks; Social sector organisations ; Policy makers ; Researchers; Designers; Innovators ; Entrepreneurs; Focusing on the most critical element of any transformation process is the change and adoption that has been one of the greatest barriers. This will be our challenge but we’re sure it will be a rewarding experience for all who come to the table with an open mind and a commitment to change.  Register your interest to participate in Australia 3.0 Register now for Australia 3.0 Forum 28-29 August in Melbourne

How Australia’s data opportunity can underpin better health services delivery

Future health systems will be influenced by a number of factors outside the control of health system leaders. Recent research identified six critical uncertainties that might significantly reshape the context in which health systems form and operate in were identified:

  • Attitudes towards solidarity
  • Origins of governance
  • Organization of the health innovation system
  • Access to health information
  • Influence over lifestyles
  • Health culture

This year’s Australia 3.0 Health stream will focus on the organization of the health innovation system within the country and do so from alignment with the key related uncertainties listed above.  Industry leaders acknowledge that we need to discuss the Attitudes and Access to individual data, that governance is changing to be more aligned to local needs and that there is and will continue to be a growing gap between those that take control of their healthy living and those that do not. The question posed is how do we bring together in a ‘Collaboration Model’ the various industry groups so that we are able to create a ‘Australia Book’ of innovation and engage the operational side of the industry on how we maintain a dialogue of innovation from within and from outside. Can we create a ‘Health Innovation Hub’ as an industry driven capability? Australia 3.0 Health Stream Leader Denis Tebbutt Register your interest to participate in Australia 3.0 and identify your area of interest via the Get Involved form Register for the Virtual Roundtable via

2014 Australia 3.0 Heath Primer2014 Australia 3.0 Heath Primer_tmb

2014 Stream Partners


Health Informatics Society of Australia


Australia is increasingly facing a number of healthcare challenges. Continued population growth, demands for increased access to high-quality healthcare, an aging population, shortage of clinicians, and increasing budgetary pressures in healthcare institutions are just some of the issues faced by an already budget-constrained system.  Both public and private healthcare providers are responding by increasing their investment in technology, including in remote device and mobile communications to better enable their workforces and deliver quality care where and when it is needed.  In this context some of the key issues facing the healthcare industry include enhancing worker productivity, reducing human error, achieving quality healthcare outcomes and empowering patients to help manage their own health. The business of healthcare, whether at a doctor’s office, hospital, outpatient facility or long-term care facility, often depends upon a delicate balance between urgency, accuracy, privacy, compliance and technology. This can make solving issues in the healthcare industry seem like a daunting task, but with the right technology, significant improvements are easily within reach.”

2013 Outcomes

Australia 3.0 Health Communique_tmb
In 2013 from May-August Mining Stream Leader,  Suzanne Roche worked with Health Stream Subject Matter Experts George Magelis,  Denis Tebbutt and  Mal Thatcher to prepare for the 8 August Australia 3.0 Forum. All contributed to the final Australia 3.0 Health Communique.
 View the Health blog post, read the 2013 Recommendations and make a comment here>>